Privacy Notice

1. Identity and address of the data controller

The data controller responsible for your personal data is Oscar Arturo Kuroda Larrinaga, an individual engaged in business activity, operating under the trade name Klarock Corporate Real Estate and dedicated to industrial and commercial real estate services.

• —Address: Río Fuerte 2547, col. Viñedos, C.P. 81228, Los Mochis, Sinaloa, Mexico.
• —Website: https://klarock.mx

2. Personal data we collect

• —Identification and contact data you provide in the form: full name, job title, company, corporate email and phone number.
• —Information about your request: type of need and any project details you choose to share. If you arrive from a property listing, also that property's identifier, name and link.
• —Browsing data, collected automatically through cookies and similar technologies: IP address, device and browser type, pages visited and referral source.

We do not collect sensitive personal data. Please do not include sensitive information (for example, health, racial origin or beliefs) in the form's details field.

3. Purposes of processing

Primary purposes (necessary to assist you):

• —Handle and follow up on your request for information, consulting or a visit.
• —Contact you by email, phone or messaging to reply, send you property and service information, and prepare proposals or preliminary assessments.
• —Where applicable, share your request with the owner, developer or representative of the property you asked about, solely to handle it.
• —Comply with legal obligations and keep records of our activity.

Secondary purposes (not necessary):

• —Send you market analysis, inventory updates and invitations.
• —Measure site usage and improve its content (analytics) and show you Klarock advertising on other platforms (remarketing).

If you do not want your data processed for secondary purposes, you may say so at any time through the means in section 8. Your refusal will not affect how we handle your request. For market analysis and inventory updates we ask for your authorization through an optional checkbox in the form, which is not pre-checked.

4. Cookies and tracking technologies

This site uses:

• —Google Analytics 4 (_ga and _ga_* cookies): visit and usage statistics.
• —Meta Pixel (_fbp cookie): conversion measurement and advertising on Facebook and Instagram.
• —Embedded YouTube player: when you play a video, Google may collect data under its own privacy policy.

You can disable cookies in your browser settings, use the Google Analytics opt-out add-on or adjust your ad preferences on Meta. Doing so may affect some site features.

When you enter the site we show a notice to accept or reject analytics and advertising cookies. They are not activated until you accept; you can change your choice at any time with the “Cookies” link in the footer.

5. Processors, providers and transfers

To operate the site we use providers that process data on Klarock's behalf and whose servers may be outside Mexico, mainly in the United States: Formspree (form submissions), Netlify (site hosting), Google (analytics and YouTube) and Meta (Pixel).

We do not sell your personal data. We only share it with third parties other than the above (i) with the owner, developer or representative of the property, to handle your request; (ii) when required by a competent authority; or (iii) with your consent. By submitting the form you accept these processing activities and the transfers needed to handle your request.

6. Retention, security and minors

• —Retention: we keep your data for as long as needed to handle your request and the business relationship and, afterwards, for the periods required by law; once they expire, we securely delete or block it.
• —Security: we apply reasonable administrative, technical and physical security measures to protect your data against damage, loss, alteration, destruction or unauthorized use; the Site is served over an encrypted connection (HTTPS).
• —Breaches: if a security breach significantly affects your property or moral rights, we will inform you in a timely manner so you can take the appropriate measures.
• —Minors: the Site is aimed at businesses and adults; we do not knowingly collect data from minors.

7. Access, rectification, cancellation and objection (ARCO) rights, withdrawal and limitation

You have the right to access your data, rectify it, cancel it or object to its processing (ARCO rights), as well as to withdraw your consent and to limit the use or disclosure of your data.

To exercise them, send a request with: your full name and a way to reply; a copy of an official ID; a clear description of the data and the right you wish to exercise; and anything that helps locate your data. We will reply within 20 business days and, if applicable, make your right effective within the periods set by law.

8. How to exercise your rights

• —Contact form: https://klarock.mx/index-en.html#contacto (select “Other” and write “ARCO rights” or “Privacy” in the details).
• —Phone: 668 189 4960.
• —Address: Río Fuerte 2547, col. Viñedos, C.P. 81228, Los Mochis, Sinaloa, Mexico.
• —Person in charge of your requests: the data controller.

9. Authority

If you believe your data protection rights have been violated, you may go to the competent data protection authority (currently, Mexico's Secretaría Anticorrupción y Buen Gobierno).

10. Changes to this Notice

We may update this Notice due to legal changes or changes in our services and practices. The current version will always be available at https://klarock.mx/aviso-privacidad-en.html.